Title I - Employment

For employers with 15 or more employees, reasonable accommodations, such as interpreters, must be provided during all phases of the employment process - recruiting, hiring, employing, promoting and training - for qualified employees or applicants with disabilities.

Title II - Public Services

All services, programs and activities of State and Local Governments - any department, agency, special purpose district or instrumentality - must be accessible to persons who are deaf or hard of hearing. This includes interpreting service to provide equally effective services.

Title III - Public Accommodations

Applies to any business serving the public - lodging establishments, theaters, retail stores, lawyers, doctors, health clinics, banks, schools, parks, museums and many others. In many cases, assistive listening devices or other accommodations may be sufficient to meet the needs of most deaf or hard of hearing customers. There may be times when only an interpreter can provide the proper communication access.

Section 504 of the Federal Rehabilitation Act

No qualified individual may be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal Financial Assistance or under any program or activity conducted by any executive agency or by the United States Postal Services.