Contact Center Services -- CSD employs a state-of-the-art multimedia communication platform capable of automatically distributing audio, video, email, web chat and TTY calls to available agents.
Relay Services -- CSD serves the deaf and hard of hearing community in over 35 states with text-based relay centers providing a bridge between hearing and deaf telephone communications.
Interpreting Services -- CSD proudly serves communities of deaf and hard of hearing individuals by providing on-site American Sign Language interpreters for equal access and adherence to the Americans with Disabilities Act (ADA).
Community Services Through other business ventures, CSD is able to provide back to the deaf and hard of hearing community through services such as counseling, independent living programs and subsidized equipment distribution just to name a few.